Welcome to cozyroost.shop. We place great importance on your personal privacy and information security, and we are committed to handling and protecting your personal information in accordance with applicable data protection laws. This Privacy Policy is designed to explain how we collect, use, store, and protect your relevant data.

By using this website, you agree to the terms and conditions outlined in this Privacy Policy.

I. Information We Collect
When you browse, register, place an order, or contact customer service on this website, we may collect the following information:
Name
Contact phone number
Email address
Shipping address
Payment-related information
Order and logistics information
Device and browsing data (e.g., IP address, browser type, etc.)
The information listed above is used solely for legitimate purposes, such as order processing, customer service, logistics and delivery, and website optimization.

II. How We Use Your Information
We collect your information primarily for the following purposes:
Processing orders and payments
Arranging product delivery
Providing after-sales service
Responding to customer inquiries
Optimizing website functionality and the shopping experience
Preventing fraud and detecting abnormal transaction behaviors
Sending order notifications and service-related information to customers
We will not sell or rent your personal information to any third parties.

III. Note on Inventory Clearance
Due to continuously rising operating costs and sustained financial losses in recent years, the company is currently conducting a phased inventory clearance sale; consequently, select products are being offered for a limited time at discounted prices. During this period, order volume may increase; we will make every effort to maintain the efficiency of our order processing and customer service operations while continuing to safeguard the security of your personal information.

IV. Information Protection
We implement reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or loss of your personal information. All payment information is processed through secure channels to enhance transaction security.
Nevertheless, data transmission over the internet cannot be guaranteed to be 100% secure; therefore, users should also take appropriate measures to protect their own account information when using online services.

V. Use of Cookies
To improve website functionality and user experience, this website may utilize technologies such as “Cookies” for the following purposes:
Saving shopping cart contents
Remembering user preferences
Analyzing website traffic and usage patterns
Enhancing page loading speeds and the browsing experience
Users may disable Cookies through their browser settings; however, doing so may affect the functionality of certain parts of the website.

VI. Third-Party Services
In the course of order delivery, payment processing, and website operations, we may collaborate with third-party service providers. These partners access relevant information only to the extent necessary and are required to comply with applicable data protection obligations.

VII. User Rights
You have the right to:
Access your personal information
Modify or update your information
Request the deletion of your account information
Withdraw specific authorizations or consents
For assistance regarding these matters, please contact us using the methods provided below.

Thank you for your trust and support of cozyroost.shop. We remain committed to providing you with an increasingly secure and comfortable shopping experience.