Welcome to cozyroost.shop. We are dedicated to providing efficient and secure delivery services to customers within Spain, ensuring you receive your favorite small furniture and shoe benches as quickly as possible.

Due to continuously rising operating costs and sustained financial losses in recent years, the company is currently conducting a phased clearance sale to liquidate inventory at a loss. Selected items are being offered at discounted prices in limited quantities. As order volume may increase during this promotional period, we will make every effort to maintain the efficiency of our order processing and delivery operations. We appreciate your understanding and support.

I. Delivery Coverage
Currently, this website primarily offers delivery services within Spain.
Deliveries to certain remote areas or special addresses may experience delays. Should any exceptional circumstances arise, we will notify affected customers via email in a timely manner.

II. Order Processing Time
Order Processing Time: Same-day processing.
Orders placed on business days are typically scheduled for shipment as soon as payment is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Please ensure that you provide accurate and complete delivery information to avoid failed deliveries or delays.

III. Shipping Duration
Shipping Duration: Typically delivered within approximately 2 days.
Actual delivery times may be affected by weather conditions, public holidays, peak logistics periods, or the schedules of our shipping carriers.
Once an order has been shipped, customers will typically receive a notification regarding the logistics status update.

IV. Shipping Carriers
To ensure delivery efficiency and shipping security, we typically utilize the following logistics companies for delivery, depending on the specifics of the order:
Correos
SEUR
MRW
GLS Spain
DHL
UPS
The actual carrier assigned to your order will be automatically selected based on warehouse location, delivery region, and specific order details.

V. Shipping Fees
Selected items may qualify for limited-time free shipping offers; the specific shipping costs applicable to your order will be displayed on the checkout page.
If an order involves delivery to a remote region or requires the transport of oversized items, the system may automatically calculate and apply additional shipping fees.

VI. Delivery Exceptions
Delivery times may be affected by the following circumstances:
Adverse weather conditions
Logistics congestion during public holidays
Incorrect delivery address provided
No one available to sign for the package
Force majeure events (unforeseen circumstances beyond our control)
If your logistics tracking information has not been updated for an extended period, please contact our customer service team promptly for assistance in investigating the issue.

VII. Delivery Acceptance Guidelines
Upon receiving your package, please inspect the outer packaging to ensure it is intact and undamaged.
If you discover any damage to the items, missing parts, or other irregularities, please contact our customer service team as soon as possible after accepting the delivery. Please provide relevant photographs and your order details so that we may resolve the issue promptly.

VIII. Contact Us
Company Name: Marcos Barchino parra
Email: Marcos.Barchino@cozyroost.shop
Phone: 617214590
Address: Calle navalcarnero 14, Mentrida, TO, 45930

Thank you for choosing cozyroost.shop. We will continue to provide you with even more efficient and worry-free home shopping and delivery services.